Key Pick-up Instructions

Key Pick-up Instructions

Key Pick-Up

  • If you are moving into a Botanic Group property, please contact the Botanic Property Management Office (huh_botanicgroup@harvard.edu, 617 495-5534) two business days prior to move-in to make key pick-up arrangements. 
  • If you are moving into a Mt. Auburn Group property, please contact the Mt. Auburn Property Management Office (huh_mtauburngroup@harvard.edu617 495-8340) two business days prior to move-in to make key pick-up arrangements. 
  • If you are moving into Peabody Terrace, Soldiers Field Park, One Western Avenue, or Harvard @ Trilogy, please call or email your Property Management Office seven days prior to move-in to make key pick-up arrangements. 
  • VERY IMPORTANT: keys will not be ready for pick-up from Property Management until two business days following the execution of your lease or lease adjustment. If you need to make a change to your lease start date, notify the Leasing Team immediately - leasing@harvard.edu or 617 495-1459. 
  • To ensure the safety of both residents and staff, Property Management Offices are closed to visitors during the COVID-19 pandemic, so it is imperative that you make prior arrangements.

Parking Your Car, Moving Van, or Truck
 

Botanic Group, Mt. Auburn Group, and Cronkite Center:

  • Temporary on-site parking for moving vans or trucks may not be available at your location and on- campus visitor parking is limited. Please visit the Harvard University Parking Services in advance of your move for information about obtaining an on-campus resident or visitor parking permit. 
  • A permit must be obtained in advance to park your moving van on Cambridge city streets. Visit the Cambridge Traffic and Parking Department website or call 617-349-4721.
  • A limited amount of on-street metered parking spaces for your car may be available in the area and several private parking lots and garages are located in Harvard Square.
  • Somerville residents can reserve a space for a moving van by submitting an application and fee payment four business days before their moving date. Once approved, residents are given a No Parking sign which must be posted at the space 48 hours in advance and reported to 311 to be enforced. Contact Somerville Traffic and Parking, 617-666-3311. 

Peabody Terrace:

  • Temporary parking for moving vans or trucks in the Peabody Terrace visitors’ parking lot is very limited and is available by permit only. Contact Harvard University Parking Services (617-496-7827) in advance of your move for information.
  • Mobile storage units may be permitted in designated areas on a first-come-first-served basis, provided arrangements are made with Property Management in advance; the units must be removed from the site within 72 hours of delivery.
  • Temporary on-street metered parking in Cambridge is limited.
  • A permit must be obtained in advance to park your moving van on Cambridge city streets. Visit the Cambridge Traffic and Parking Department Moving Van Permit website or call 617-349-4721.

Soldiers Field Park and One Western Avenue:

  • Please e-mail the management office at least a week prior to your move in date  to arrange for key/fob and moving pass issuance. Please be advised that the issuance of a moving pass is not a guarantee that there will be space available on the day you move.
  • Saturday or Sunday is highly recommended as the parking areas are less crowded. 
  • Trucks may not exceed 26 feet; anything larger (i.e., tractor trailers) will not fit on the property and will be turned away. 
  • Building 1 at Soldiers Field Park and other areas of the surface lot may be affected by parking restrictions due to construction activities. 
  • Mobile storage units may be permitted in designated areas on a first-come-first-served basis, provided arrangements are made with Property Management in advance; the units must be removed from the site within 72 hours of delivery.

Harvard @ Trilogy:

  • Temporary on-site parking for moving vans or trucks is very limited and must be scheduled in advance of your move by calling 617- 998-7549.
  • Parking reservations are made on a first-come-first-served basis, and we cannot guarantee a parking space for your moving truck.
  • Residents are limited to a two-hour move in/move out window.
  • Loading dock reservations must be made a minimum of two business days in advance (earlier notice is preferable). Loading dock reservations cannot be reserved on the same day of your move.
  • If you are using a professional moving company, they must fax a Certificate of Insurance, listing your name and unit number, to the management office prior to the move-in date. Fax: 617-384-5945.
  • Moving companies bonded with the City of Boston may apply in advance of your move for a Street Occupancy Permit (https://www.boston.gov/how-reserve-parking-spot-your-moving-truck) to park their truck or van on the street.
  • Elevators will not be locked off for moving.
  • Please note that the height clearance for moving trucks is 12’ 3”. Larger tractor-trailer moving trucks will not fit into the move-in area; mobile storage containers/PODs also cannot be accommodated.