Welcome and Arrival Information

Welcome and Arrival Information

Welcome, and thank you for choosing to Make Harvard Home! 
A cartoon of a moving van with several large brown packing boxes.

As our property offices are not fully open and keys/fobs will be picked up from small lock boxes, we are unable to greet you in person and give you a folder of information to help you get started living in Harvard University Housing. Instead, we've created "getting started" pages for each Property Operations Group. Below these links you'll find all our regular welcome information. Please reach out to your Property Management Office with any questions. 

Getting Started Information 

Botanic Group Harvard @ Trilogy Mt. Auburn Group
One Western Avenue Peabody Terrace Soldiers Field Park

Additional Welcome Information

Find Your Property

Here is some information to make your arrival at Harvard University Housing go smoothly.


If you are bringing your school-age children, be sure to check public school registration requirements well in advance of your arrival.


Dogs living with you in your pet-friendly apartment must be vaccinated for rabies and licensed with the City of Cambridge every year. View the pet and service animal policies.

International students

Consider "unlocking" your phone prior to leaving your home country. This will enable you to use a SIM card from a company such as campusSIMS or US Mobile in your phone. Those sim cards may be available at the Property Management Office. Also, take a moment to visit the Harvard International Office web site.

Key Pick-up and Parking

Key pick-up processes vary by Property Office, with arrangements being required at least two business days in advance. Click here for details about key pick up and parking during move-in.  

Driving a Truck or Van

If you plan on bringing a moving van or truck it will NOT fit under the overpasses (10' clearance) on Storrow Drive, Soldiers Field Road, and Memorial Drive. Plan your route in advance to avoid a hazardous and costly problem.

Parking arrangements for trucks and vans must be made in advance.

Please visit your property page and click on "Amenities & Features" for information about parking your car.

Furniture and Lighting

Most HUH units have NO furniture--the unit is empty except for a stove and refrigerator. You need to bring, buy, or rent a bed, other furniture, and household items. Click here to learn what is included in units that are designated as furnished. In many HUH units, rooms do NOT have overhead lights, so you also may need table or floor lamps.

Hanging Items on Walls

As you are not allowed to use nails, screws, or otherwise make holes in the walls, we recommend the use of 3M Command or similar products for hanging pictures. If an item is too heavy to be safely secured without nails, screws, etc., you will not be able to attach it to the wall.