10 Akron Street

Mt. Auburn Group
Office hours:  8:00 AM–5 PM, Monday–Friday, except University holidays.
8 Mount Auburn Street - Upper Level
Cambridge, MA 02138
617-495-8340
huh_mtauburngroup@harvard.edu

Area manager: Anthony Pendenza
Property manager: Maura Petty
Property administrator: Bryce Ferber
Property operations assistants: Joe Daley, Jimmy Nee, Harvey Garcia, Roy Howard, and Billy Campbell
Leasing coordinator: Ana Vieira, HUH_leasing_mtauburn@harvard.edu, 617-495-1459
Rent payment questions: HUH Accounts Receivable, cs_ar@harvard.edu, 617-495-1612
Graduate Commons: graduatecommons@harvard.edu, 617-496-5993

LEED Gold 

• 10 Akron Street has been awarded LEED Gold Certification. LEED, which stands for Leadership in Energy and Environmental Design, is a program run by the U.S. Green Building Council. LEED promotes a whole-building approach to sustainability by recognizing performance in five key areas of human and environmental health: sustainable site development, water savings, energy efficiency, materials selection, and indoor environmental quality. We encourage you to join us in our commitment to reduce waste, recycle, and conserve energy and water. Learn more about LEED.

Harleston Parker Medal 

• 10 Akron Street was awarded the Harleston Parker Medal for 2011 as “the single most beautiful building or other structure” recently built in metropolitan Boston. The annual honor, bestowed on notable buildings built in the past decade, is cosponsored by the Boston Society of Architects and the city of Boston. The building was selected from nearly 100 projects and cited by jurors for its contextual compelling design, its unexpected public spaces, and its strong sense of balance. According to the jurors, “The building continues to surprise and delight even after repeated viewing.”

Getting Started

Download these helpful PDFs before you arrive:

• Welcome to 10 Akron Street
• 10 Akron Street site map
• Safety first
• How to use your door fob
• How to get online

Activate your Harvard ID Card

• Harvard affiliates living at 10 Akron Street must have their Harvard ID cards activated by our office. New Harvard affiliates must return the temporary swipe card issued by our office before we can activate newly issued Harvard ID cards.

Stay Informed

• Email is our primary method of contacting residents and their emergency contacts so be sure the email addresses we have on file are current and checked frequently. 
• You can change your email address in the Resident Portal. Please email leasing@harvard.edu to update emergency contact information.
• International Students, consider "unlocking" your phone prior to leaving your home country. To learn more, visit the Harvard International Office website.
• All Harvard affiliates are asked to sign up for the University's Emergency Notification System, messageme.

Policies and Procedures

• Residents are expected to comply with the terms of their lease and the Housing Policies and Procedures for Harvard University Housing Tenants sent as part of the lease documents package.

• Please contact your Property Management Office at least two business days in advance of your planned move-in to make key pick-up arrangements. That time is required to program fobs, set up a lock box, and communicate back to the tenant.
• Email huh_mtauburngroup@harvard.edu or call 617 495-8340 to schedule your key pick-up. 

• Temporary on-site parking for moving vans or trucks may not be available at your location and on-campus visitor parking is limited. Please visit the Harvard University Parking Services website in advance of your move for information about obtaining an on-campus resident or visitor parking permit. 
• A permit must be obtained in advance to park your moving van on Cambridge city streets. Visit the Cambridge Traffic and Parking Department website or call 617-349-4721. Please be aware that the Property Management Office does not accept or store packages for residents at any time. If you are shipping items to your HUH apartment, please plan for your packages to arrive after you move in, arrange for packages to be held by the post office or shipping company, or make arrangements with a friend or neighbor to receive and hold your packages.
• For more information and moving day tips, visit the Residents Information page.

Internet Access

• You’ll receive login information when you pick up your keys at the Property Management Office. VPN is required to access certain Harvard sites; contact your school’s helpdesk for more information.
• For internet provider and maintenance, contact XFINITY at 866-848-0281.

Cable Television, Satellite Dishes, and Antennas

• Cable television service is available through Comcast. For service, contact the Comcast representative for 10 Akron Street at 617-279-1958. 
• Satellite television dishes, aerials, or antennas may not be installed without prior written consent from HUH. 
• Residents are responsible for paying any installation and removal charges, and monthly fees. 

Telephones

• Any contract made for phone service (landline or cellular) is between the resident and their service provider, not HUH.
• Landline telephones must be connected to existing outlets, and residents are responsible for paying installation and removal charges, and monthly fees. 
• Mobile phone service cannot be guaranteed in any apartment.

• A mailbox for each apartment is located in the mailroom on the first floor for the west side and in the vestibule for the east side.
• Residents are issued a mailbox key when picking up apartment keys. 
• 10 Akron Package Concierge Locker System Instructions

About Recycling At HUH

In accordance with the city municipal code, HUH is required to separate recyclable materials from trash. Eighty percent of what you throw out can be recycled, and our comprehensive Single Stream Recycling Program means you can collect all recyclable materials (paper, flattened cardboard, clean containers of aluminum, steel, plastics #1-7, and glass) together in your recycling bag. Please use a separate bin to collect household trash (food waste, Styrofoam, used tissues, etc.).

• Recycling areas are located to the left of the main entrance of the east wing and just behind the passenger elevators on the first floor of the west wing. 
• Recycling bins are also located in each trash chute room.
• Regular Household Trash that cannot be recycled should be disposed of in the trash chutes located in the trash rooms on each floor of the west wing or in the trash room to the left of the main entrance of the east wing.

Please help us to maintain a clean and pest-free environment.

• Regularly empty both recycling and trash to minimize odors
• Cardboard boxes should be flattened and left in a recycling area.
• Do not leave recycling, boxes, or trash in any common area, on the sidewalk, or next to bins. If a bin is full, we ask that you find another recycling/trash area to use (if available) and that you notify the Property Management Office.
• Please click here if you have questions regarding the type of materials that can be recycled, how to collect recycling, or where to dispose of it properly.

• The laundry room is located on the second floor of the west wing and is accessible with your HUID. Machines operate by coin or credit card. 
• We request that laundry facilities be used only between 8:00 AM–11:00 PM. 
• Laundry View service enables you to check the real-time availability of washers and dryers. 
• Please be courteous and remove your laundry from machines promptly when washing or drying is complete.

Residents of 10 Akron Street may reserve Common Rooms for private events. 

• 10 Akron Street has four study rooms for residents' use.

• The fitness room is located on the first floor of the west wing, just off the lobby, and is available for use by 10 Akron Street residents only. 
• The fitness facilities may be used between 6:00 AM to 12:00 midnight, and you must sign a waiver before your swipe card can be activated to grant you access to the room. 
• For further information and to complete a waiver, please visit the Property Management Office during regular business hours.

• Residents of 10 Akron Street with children up to eight years of age are eligible to participate in the building's Children’s Playroom program.
• The playroom is membership-based, with membership terms running from July-December and January–June.
• Spaces are limited.
• Membership requirements include biannual membership fees (per semester), deposit, and collective cleaning responsibilities.
• All playroom memberships are contingent upon members maintaining good standing. Failure to comply with the playroom policies and procedures may result in membership termination.
• Please contact graduatecommons@harvard.edu for more information about the playroom.

• Apartments are equipped with a garbage disposal. 
• Your disposal is activated by flipping the nearby wall switch.
• Disposals are not designed to process large amounts of peels (potato, carrot, and other types of foods with peels) and should not be used for fibrous foods (i.e., celery, corn cobs, or husks).

Property Storage

• A storage cage is provided for every apartment located in the basement. Residents need to provide their own padlock. 
• Residents should contact the Property Management Office for more information. 
• HUH does not recommend the storage of valuables in the storage area and is not liable for water or any other damage to or loss of property. 

Bicycle Storage

• Bicycle storage is available in the basement and on exterior bike racks. 
• Bicycles must not be left in hallways or attached to stair railings, benches, entryways, or gates. Bicycles found in hallways or attached to the foregoing will be removed without notice at the owner’s expense. 
• HUH is not liable for any damage to or loss of property. We require residents to register their bicycles with the Harvard University Police Department.

Pets are not allowed in 10 Akron Street, with the exception of fish in a 50-gallon or smaller aquarium.

HUH prohibits the use of grills at all HUH residential properties. This includes charcoal, propane, liquefied petroleum gas, and electric grills, as well as smokers, hibachis, chimineas, etc. 

Smoke Detectors

• Your building is equipped with individual smoke detectors within each apartment as well as a common area fire alarm system. Apartment detectors will sound only in your apartment when activated. They will not silence until the source of the alarm is eliminated. Open windows to ventilate your apartment if food is burned. Do not open doors to hallways to ventilate.
• Common area detectors are linked throughout the building. The entire system will sound if one common area detector is activated. If this occurs, the building must be evacuated and the fire department will be called. The system will not be silenced until it is determined by the fire department that the occupants are not in danger.
• Do not remove or disable detectors. Deliberate triggering of false fire alarms and tampering with apartment or building fire safety equipment are more than a nuisance; they are subject to criminal penalties under Massachusetts law.
• All detectors and alarm systems are checked and maintained during annual fire safety inspections. Fire alarm testing can be loud and invasive. We make every effort to take academic activity into account when scheduling testing and to provide advance notification to residents. Please contact the Property Management Office for more information.

Sprinklers

• Units are equipped with sprinklers. The sprinkler head will be activated at temperatures of 165°F and above.
• Sprinkler systems that are not recessed are very sensitive and can be activated if they are banged or pulled. 
• Please do not hang anything from sprinklers or sprinkler pipes and refrain from stacking items close to them (a minimum of 18” of clearance underneath the sprinkler is required). 
• Residents are responsible for damages caused by activation due to improper use.

• It is your responsibility to insure any personal property. HUH and Harvard University do not cover the cost of replacing residents’ personal items (clothing, computers, furniture, stereos, books, etc.) that may be damaged or lost due to theft, fire, water, or vandalism. 
• Personal property insurance may be obtained by searching online for local insurance agents, National Student Services, Inc. (800-256-6774), or CSI Insurance Agency, Inc. (888-411-4911). 
• Full-time Harvard employees may also be able to obtain discounted insurance through MetLife (to obtain a quote, call Marsh@WorkSolutions at 866-228-3516). 
• Students may first want to check if they are covered under their parents’ homeowners policy, if applicable. Also, residents who live here and own a home elsewhere may want to add appropriate coverage to their home insurance policy for a small additional fee.

Building Honors

LEED Gold 

• 10 Akron Street has been awarded LEED Gold Certification. LEED, which stands for Leadership in Energy and Environmental Design, is a program run by the U.S. Green Building Council. LEED promotes a whole-building approach to sustainability by recognizing performance in five key areas of human and environmental health: sustainable site development, water savings, energy efficiency, materials selection, and indoor environmental quality. We encourage you to join us in our commitment to reduce waste, recycle, and conserve energy and water. Learn more about LEED.

Harleston Parker Medal 

• 10 Akron Street was awarded the Harleston Parker Medal for 2011 as “the single most beautiful building or other structure” recently built in metropolitan Boston. The annual honor, bestowed on notable buildings built in the past decade, is cosponsored by the Boston Society of Architects and the city of Boston. The building was selected from nearly 100 projects and cited by jurors for its contextual compelling design, its unexpected public spaces, and its strong sense of balance. According to the jurors, “The building continues to surprise and delight even after repeated viewing.”