Contacting the right Housing office
Harvard University Housing consists of a few different offices that support our residents, and each have their own specialty area. The office that can best help you will depend on your question, and whether you're a current resident or an applicant.
Property Management
Our Property Management Groups handle the day-to-day operations of your building, including:
- Maintenance requests
- Lockouts
- Key replacements
- ...and anything else related to building operations!
Each building is designated a Property Management group, as listed on all new resident welcome materials and on each individual property page on our website.
Hours of Operation
All Property Management Offices are open:
- Monday - Friday, 9:00 AM - 4:00 PM*
with doors open for walk-ins from 10:00am - 3:00pm
*Except on University holidays when all offices are closed.
Contact Your Property Management Group:
Botanic Group
28 Fernald Drive (rear entrance), Cambridge, MA 02138
617-495-5534 | huh_botanicgroup@harvard.edu
Peabody Terrace
9 Peabody Terrace, Cambridge, MA 02138
617-495-5338 | huh_peabodyterrace@harvard.edu
Harvard @ Trilogy
170 Brookline Avenue - Second Floor, Boston, MA 02215
617-998-7549 | huh_trilogy@harvard.edu
Mt. Auburn Group
8 Mount Auburn Street (upper level), Cambridge, MA 02138
617-495-8340 | huh_mtauburngroup@harvard.edu
Soldiers Field Park & One Western Avenue
2 Soldiers Field Park, 1st floor. (For mapping programs, please use 111 Western Avenue)
617-495-2154 | huh_sfp-owa@harvard.edu
Vanderbilt Hall
107 Avenue Louis Pasteur, Room 108, Boston, MA 02115
617-432-1629 | huh_vanderbilt@harvard.edu
Leasing Teams
Harvard University Housing has a dynamic Leasing team comprised of leasing professionals who are committed to supporting you through your leasing journey. Our Leasing team handles all things lease-related, including (but not limited to):
- Applying to HUH
- Selecting your units
- Signing your lease
- Renewing or terminating your lease
- Sublets
- Transfers
- Adding a Roommate/Co-Lessee
- Adding an Authorized Occupant
General leasing questions
If you have general questions about anything to do with your application or your lease, you can email the Leasing team at leasing@harvard.edu, or call 617-495-1459.
Application questions
For questions regarding an application, please contact housingapp@harvard.edu.
Sublet questions
For sublets, please contact huh_sublet@harvard.edu.
Contact your Leasing Coordinator
Every HUH property has a designated Leasing Coordinator, depending on which Property Management Group that property belongs to:
- Botanic Group: HUH_leasing_botanic@harvard.edu, 617-495-1459
- Mt. Auburn Group: HUH_leasing_mtauburn@harvard.edu, 617-495-1459
- Peabody Terrace: HUH_leasing_PT@harvard.edu, 617-495-1459
- Soldier's Field Park & One Western Avenue: HUH_leasing_sfp-owa@harvard.edu, 617-495-1459
- Harvard @ Trilogy: HUH_leasing_trilogy@harvard.edu, 617-495-1459
- Vanderbilt Hall: HUH_leasing_residencehalls@harvard.edu, 617-495-1459
Rent Payment Questions?
The HUH Accounts Receivable team will be able to assist you with all questions regarding rent payments and charges: cs_ar@harvard.edu or 617-495-1612
Community Events
The Graduate Commons Program (GCP) is the community and events team at Harvard University Housing. Our interdisciplinary program provides a “home away from home” for Harvard graduate students, faculty, post-docs, staff, and their families living in HUH properties.
For information or questions about community events or room reservations, please call 617-496-5534 or email graduatecommons@harvard.edu during regular business hours.
Sustainability
Our website has more information about recycling and other tools for healthy sustainable living at Harvard University Housing.
- Sustainability questions for Housing can be directed to greenhousing@harvard.edu.
