Harvard at Trilogy Telephones, Television & Internet

Harvard at Trilogy Telephones, Television & Internet

Telephones

To arrange for service, call Verizon at 800-837-4966 or www.verizon.com. Residents are responsible for paying installation charges and monthly fees. Telephones must be connected to existing outlets during business hours, and resident must be  present to let technicians into the apartment. NOTE: Cell (mobile) phone service cannot be guaranteed in any apartment. Any contract made for phone service is between the resident and their service provider, not HUH.

Cable Television, Satellite Dishes, and Antennas

For service, contact the Comcast representative at 617-279-1958 or visit www.comcast.com. Residents are responsible for paying installation charges and monthly fees. Installation must take place during business hours, and resident must
be present to let technicians into the apartment. Satellite television dishes, aerials, or antennas may not be installed without prior written consent from HUH. If permitted, installation and removal must meet all requirements outlined on the required Satellite Dish and Antenna Lease Addendum. Please note that installation may not be possible in many apartments. Please contact the Property Management Office for further information.

Internet Access

  • XFINITY wireless Internet access is available in your apartment and in all common spaces in the building.
  • Login information and a password will be provided when you pick up your keys at the Property Management Office.
  • Please email the Comcast Support Team or call them at 866-848-0281 if you have questions about this service. 
  • Note that you will need to use VPN to connect to Harvard sites that require a Harvard IP address. Please call your school's helpdesk if you need assistance with your VPN login.